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How do I get a copy of my evaluation report if My Account indicates it was sent but I never received it?

You can view your completed evaluation and see when the printed copy was shipped by clicking on "Track My Package" in My Account.
 
Please use the estimated delivery time below as a guide on when you will receive your printed report. 

 Shipping Method 

 Estimated Time
 (within U.S. or  Canada) 

 Estimated Time
 (International  destinations) 

 Trackable 

 Standard mail 

 3-5 business days

 Not specified

 No

 Courier service

 1-3 days

 Up to 5 days

 Yes

 
If you do not receive your report within the estimated time shown above, please notify customer service.
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