Help Centre

How can I add another credential to my application?

If your evaluation has been completed:
You can add an additional credential by clicking "Update Report" in My Account.
If your evaluation is in progress:
Submit your request to customer service.
  • Under "Question Category", select "Other"
  • Under "Your Question", provide the following information:
    • Country of Education
    • Credential Name
    • Name of Institution
    • Years of Attendance
    • Year Awarded 

You can add a credential at no additional cost until our evaluators have accepted all your documents. When they have received and accepted all of your documents, they will estimate a date of completion for your report. If you would like to add a credential after this point, you will need to order an upgrade.

For more information about modifying your order, click here

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