Help Centre

How can I fix a mistake on my application?

If your evaluation has not been completed: 

You can make the following changes to your order through My Account:

  • Change your contact information
  • Add or remove a recipient
  • Upgrade your evaluation package from basic to ICAP
  • Request sealed envelopes
  • Order more reports
  • Change your delivery options
  • Pay an open balance

Please submit requests for any other changes to customer service and select "Other" as the question category.

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