Help Centre

How can I contact WES?

Please refer to the information below to contact WES.

Note: Walk-in service is unavailable. Documents must be mailed or sent by express courier.

WES Canada Postal and Courier Address:

WES Reference No.____________________
World Education Services
Attention: Documentation Center
102-2820 14th Avenue
Markham, ON L3R 0S9
Canada

Telephone: Canada (+1) 800.361.6106, U.S. (+1) 800.361.3106
Fax: 416.972.9004
 
Please note that this online form is available only from Monday through Friday. It is not available on the weekends when our customer service center is closed. 

Applicants: If you have already submitted your application, please log in to My Account and then click “Contact Us.” Doing this will automatically link your inquiry to your Reference Number. You will likely receive a faster and more accurate response.

Once you are in My Account, you can find the "Contact Us" link in your Account Menu, under Help Center. You can also find it within your Account Timeline by scrolling to the bottom of the page.

If you have not yet created an account with WES, you can Create an Account today.

Help Videos